9. What is your Returns Policy?

We hope you love your purchase when it arrives, but if for any reason you are dissatisfied, no problem, we will exchange the goods if you wish, or give you a full refund, provided the goods (excluding Sale items) are returned to us in perfect condition, unused and in the original packaging within 10 days of receipt.

We will not be responsible for postage or carriage of retuned goods, and recommend insurance for expensive items, and a registered post option as we cannot be responsible for missing parcels without proof of posting.

If you wish to return goods:

Please advise us by email on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Re wrap the goods in the original packaging ensuring fragile items are securely protected. Apply the return label supplied with your order ensuring the original address label is covered over. If you do not have the returns label please clearly address to:

Du Veldt Interiors Returns
Low Craighead
Girvan
South Ayrshire
Scotland
UK
KA26 9QG

We will inform you by email when the goods have been received and will process your refund or replacement as quickly as possible. Refunds will be issued to the debit or credit card originally used to make payment. Please allow 10 working days from receipt of your return for this to reach your account.