10. What should I do if my order is damaged on delivery?

Please email us on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call us on Tel: 01292 318119 describing the damage. We will issue you a returns reference number and instructions on how to return the goods to us. We will arrange for the goods to be collected by DHL, and ask you to obtain a proof of consignment certificate. You will be responsible for the goods until we receive them. We will arrange replacement goods or a full refund.